NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)
June 23, 2025
You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.
That comfortable relationship can extend to professionals you deal with, too. Think of your accountant, your dentist, your doctor. Most people try to stick with the same person or firm in those businesses. They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.
Ideally, you should have that same relationship with your automotive service facility, like your friends here at Peak Performance Automotive. You may have tried several facilities over the years until you found one that did good work at a reasonable price. The longer your relationship with your service facility, the better the people there understand your wants and needs.
And you trust them to only perform repairs you really need and not try to sell you parts and services you don't.
For most of us, it's a great feeling when you walk in the door and you're greeted with a smile. That goes for us at Peak Performance Automotive as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Peak Performance Automotive, we appreciate your loyalty as a customer. Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.
Peak Performance Automotive
663 Dawson Drive
Newark, DE 19713
2947296544
http://www.peakautorepairs.com
Need Service?
More articles from Peak Performance Automotive - Newark

The Truth about Tire Pressure (Tire Inflation)
February 8, 2026
Most light vehicles (under 10,000 pounds/4,500 kg) in North America sold from 2008 model year on have a feature that many people are confused about. It's the tire pressure monitoring system (TPMS). You may have some experience with it yourself if you own a newer vehicle. Vehicles with TPMS hav... More

Read a Good Tire Lately? (Tire Wear)
February 1, 2026
There's lots of good information to read in books and online. You might not know that you can also "read" your tires and learn a lot about what shape they're in and if they are in need of attention. It's important to know how your tires are doing because a tire failure can be very dangerous to y... More

Tracking True in Newark: Wheel Alignment
January 25, 2026
At Peak Performance Automotive, we occasionally see severe tire damage that could have been prevented with proper wheel alignment. During a Peak Performance Automotive alignment service, your vehicle is put on an alignment rack where the tires, steering and suspension parts are inspected for pro... More
