NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)
June 23, 2025
You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.
That comfortable relationship can extend to professionals you deal with, too. Think of your accountant, your dentist, your doctor. Most people try to stick with the same person or firm in those businesses. They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.
Ideally, you should have that same relationship with your automotive service facility, like your friends here at Peak Performance Automotive. You may have tried several facilities over the years until you found one that did good work at a reasonable price. The longer your relationship with your service facility, the better the people there understand your wants and needs.
And you trust them to only perform repairs you really need and not try to sell you parts and services you don't.
For most of us, it's a great feeling when you walk in the door and you're greeted with a smile. That goes for us at Peak Performance Automotive as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Peak Performance Automotive, we appreciate your loyalty as a customer. Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.
Peak Performance Automotive
663 Dawson Drive
Newark, DE 19713
2947296544
http://www.peakautorepairs.com
Need Service?
More articles from Peak Performance Automotive - Newark

Know Your Towing Limits in Newark
December 28, 2025
Some Newark drivers figure that anything they can attach to their trailer hitch can be towed by their vehicle. Nope. If you're going to do any towing around Newark, you should be aware of safety issues, DE towing laws and potential liability.Understanding tow ratings is important for safe towing.... More

Rear Window?Not the Movie! (Why Some Rear Windows Don't Go All the Way Down)
December 21, 2025
Alfred Hitchcock once made a mystery thriller film called "Rear Window." It had nothing to do with the rear window of today's cars, SUVs, CUVs and light trucks. But there is one thing that some drivers DO find mysterious. Why don't the rear windows in the second row of many of these vehicles go... More

Feeling Powerless (Why Is My Battery Light On?)
December 14, 2025
When one of your vehicles warning lights comes on, the first thing that comes to mind is, Oh, no, whats wrong now? When its the battery light, it means theres something wrong with your vehicles battery or charging system. And because both are important for your vehicle to work properly, its a go... More
